Pedro Manzanares Lozano
Experienced Technical Leader and AI Solutions Specialist with over 10 years of expertise in Dynamics 365 CRM, Dataverse, and AI integration. Driving innovation and efficiency for global enterprises through cutting-edge Microsoft technologies.
Professional Summary
1
Technical Leadership
Spearheaded innovative initiatives to optimize Dynamics 365 and Dataverse environments, driving efficiency and delivering remarkable outcomes for clients across various industries.
2
AI Integration Expertise
Specialized in integrating AI solutions, including Azure AI and Power Virtual Agents, to enhance business processes and deliver cutting-edge solutions for complex challenges.
3
Data Management Mastery
Expert in data transformation, management, and compliance, ensuring seamless integration and optimization of critical business data across platforms.
Key Projects: Enterprise Solutions
Iberdrola España
Developed a comprehensive Audit-Ticketing and Fraud Forecasting Tool, integrating custom FrontEnd and BackEnd solutions with robust security features. Created Model-Driven interfaces, implemented Azure Functions for data loading, and integrated with SAP and public APIs.
Prosegur International
Led multi-country implementation of unified system, adapting processes for legal compliance across various jurisdictions. Developed Azure Functions, integrated critical systems, and created Model-Driven and Canvas Apps to meet diverse functionality requirements.
His Majesty The King's Protocol
Engineered a comprehensive application to streamline royal event management, incorporating guest management, protocol classification, and automated invitations. Utilized Dataverse, Dynamics 365, Azure Functions, and PowerApps to revolutionize event planning efficiency.
Government and Utilities Sector Projects
Presidency of Government
Implemented Dynamics 365 Customer Services to enhance citizen inquiry management. Developed a robust REST-API integration layer and integrated Microsoft Power Automate Gateway for internal process automation.
Lyntia Networks
Managed and administered the commercial management solution built on Microsoft Dynamics 365 Sales. Enhanced implementation practices and managed data services and APIs to support operational needs.
Enagas
Designed and implemented a comprehensive governance model, including COE installation, DLP security rules, and detailed documentation for the entire Power Platform environment.
Mutualite Belgium (Sopra)
Integrated Microsoft Compliance API to extract audit data from Dataverse systems. Leveraged Power BI, Azure Functions, and Azure Data Factory to optimize data transformation and reporting processes.
AI and Advanced Technology Projects
1
Ricoh: AI Vision Project
Developed an Azure Vision AI solution for a meat processing company, creating a categorization algorithm with over 95% accuracy. Implemented a Power Apps interface for image upload and defect detection.
2
Havas Media: AI Recommendation System
Integrated Power Virtual Agents with GPT-4 to create an advanced Ecommerce recommendation system. The project resulted in immediate interest from prospective customers within 24 hours of implementation.
3
Exolum: Power Platform Governance
Implemented a COE Toolkit to automate the Microsoft Power Platform Governance Process, customizing Canvas and Model Driven Apps and adapting reports in Power Automate.
Financial and Retail Sector Implementations
CaixaBank Consumer Finance
Successfully migrated from Dynamics 2011 to Dynamics 365, reconstructing numerous internal integration functionalities with their ERP. Maintained ongoing developments in Dynamics 2011 during migration and engineered integrations between Microsoft Dynamics and Microsoft Office.
Magic Costa Blanca
Led the Dynamics 365 implementation for a major company with multiple hotels. Engineered seamless integration with PMS (Property Management System) and ClickDimensions (Marketing Solution). Conducted extensive training programs for diverse departments.
Fira De Barcelona
Orchestrated migration from Project Dynamics 2011 to Dynamics 365. Implemented JavaScript for event control, developed plugins to mitigate errors, and facilitated ERP integration via Microsoft Power Automate. Created insightful dashboard reports using Microsoft Power BI.
Manufacturing and Service Industry Solutions
Company
Project Highlights
IASO
Integrated Dynamics CRM with AX 2012, automated Field Service Orders, implemented across all departments
LedsC4
Integrated CRM with AX 2012, implemented D365 PowerApps Portals, conducted tailored training sessions
EPSAGROUP International
Led international project, implemented CRM across departments, automated project services for building operations
Visan
Integrated with PrestaShop, developed logistics tracking solutions, implemented Omnichannel for D365 Customer Service
Skills and Expertise
Cloud Technologies
Expert in Azure, Dynamics 365, and Power Platform, leveraging cloud solutions for scalable and efficient business applications.
AI and Machine Learning
Proficient in implementing AI solutions, including Azure Open AI, Azure Vision AI, and Power Virtual Agents for innovative business solutions.
Data Management
Skilled in data transformation, integration, and compliance, ensuring seamless data flow and adherence to data protection regulations.
Development
Experienced in C#, .NET, JavaScript, and various Microsoft technologies for custom development and system integration.
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